Mercedes-Benz Technical Specialist - German Speaker

Cars are your passion? Working in Mercedes-Benz has always been your dream?
Would you like to have an international experience in sunny Portugal integrated in a multicultural and dynamic team?
We are looking for the best technical talents to join the Mercedes-Benz Network Assistance Center!
 
Based in Portugal, the new Network Assistance Center provides support on a wide range of After-Sales services to Mercedes Benz Retailers in 15 countries - Italy, Portugal, Spain, France, Belgium, Netherlands, Luxemburg, Switzerland, Austria, Poland, Czech Republic, Sweden, Denmark, UK and Greece.
 
Your Responsibilities:
- To provide technical support to authorized dealer network;

- To manage processes or technical product concerns aiming resolution;

- To maintain information files, research and create technical literature;

- To participate in key technical training;

- To interface with country’s headquarters;

- To support the dealers in all after sales topics such as processes and systems, warranty enquiries, service contract claims assessment.

- Bachelor degree in Automotive Engineer and/or experience as technician in car industry;

-   Intermediate level of IT skill;

-   Native or excellent level of grammar and writing skills in German;

-   Fluent in English as corporate language (mandatory);

-   Fluent in a third market language is an advantage;

-   Availability to travel for training purpose.
 

What we o ffer:
- Integration in Mercedes-Benz Portugal S.A., international company with a young, ambitious, professional and dynamic environment.

- Attractive relocation package if you apply from outside Portugal;

- Free private health insurance.
 

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