Agent Management 代理管理

Task Description


 Vehicle inventory management

·     Manage inventory audit task follow the internal policy, credit rules and transportation And Inventory Management process.

·     Make sure all audit report adheres to 4-eye principle to ensure the accuracy and  timeliness.

·     Sent out monthly inventory report and quarterly 4 eye result check report
 
Home visit management 
·     Assign the home visit work based on system SLA requirement.

·     Evaluated and Scored for each home visit report. 
·     Overall review on the service quality of home visit agents and sent out monthly home visit report.
 
Collection commission and payment 
·        Manage commission and payment  task fully follow the internal policy and process, corporate guidelines, compliance requirement and internal guideline/SOP.  
·        Make sure all payment are submitted correctly and timely. 

·        All payment monthly forecast and accrual to related department.
 
Documents borrowing management 

·     Make sure daily documents borrowing requests handled timely.

·     Weekly follow up the borrowing status.
·   Monthly borrowing status report to CTM.

 
Others

·  Support of Manager   in other tasks and projects

Qualification


- Education
Bachelor degree in finance/ business /law 
- Experience Agent management or collection e xperience in a financial services company, bank, or law firm in collection area for at least 1 years or equivalent business and operational experience with focus on collections and litigation.
- Specific Knowledge
Good communication skills
Sound knowledge about Microsoft applications
Legal knowledge is a plus 
Good English in written and spoken is a plus
Driven license and familiar with vehicle is a plus

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