Fraud detection and Collection administration support 反欺诈&催收行政支持

Task Description

Agent management administration support.
- Carry out   inventory audit tasks and deliver monthly inventory report base on Sop

- Assign home visit task base on distribution rules and scoring the performance of feedback report

- Responsible for monthly collection commission calculation, payment processing, monthly accrual/utilization process

- Conduct 4-eye principle to settlement case and restructure sign-off agreement to ensure the accuracy.

Fraud detection
- Execute investigative process and its supplements (i.e. priority and focus matrix, retrospective check plan, dealer/customer statement templates) for potential fraud in portfolio;

- Ensure the regular reports (i.e. ad-hoc fraud analysis, fraud detection dashboard, case volume report) are comprehensible and concise;

- Organize the Fraud Awareness Training within related teams, dealerships with emphasis on detection and prevention.

- Facilitate the regular Fraud Detection Committee meeting to provide overview and analysis of fraud activities.

Initiatives and Pro cess optimization
- Contribute idea and take initiatives in daily work to support on AM process optimization

- Support process self-check task and give feedback on issues on monthly basis

- Support to update AM related process/manual/SOP.

- Be involved in recovery related project to optimize recovery process

- Support system and report testing 


- Support Collections administration work

- Complete other tasks assigned by supervisor



Training and Qualification:
- Bachelor degree in finance/business/law

- Excellent English, both written and reading

- Mandarin

Technical Knowledge:
- Sound knowledge about Microsoft Office applications

Managerial knowledge:
- Good interpersonal and communication skills

- Good project management ability

- Sound knowledge in auto finance practice and legal environment in China is a plus

- Experience in a Financial Services Company, Bank, law firm or other related finance industry for at least 3 years

- collection experience is a plus

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